Privacy Policy

Privacy Policy

Effective Date: July 29, 2025

1. Introduction

At Missio, we are committed to protecting the privacy of all users — nonprofits, businesses, and individuals — who trust us to power their growth and impact.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you use the Missio platform, including modules like Talent IQ, CRM, fundraising tools, and our website builder. Our goal is to be fully transparent while providing you control over your data.

By using our platform, you agree to the practices described in this policy.

2. Information We Collect

A. Information You Provide

We collect personal and organisational information you provide when you:

• Sign up for a Missio account
   
• Use our Talent IQ, CRM, or campaign tools
   
• Fill out forms, assessments, or contact support
   

This includes:

• Name, email, phone number
   
• Organization name, EIN (for nonprofits)
   
• Job title, resume, profile details (for Talent IQ)
   
• Payment and billing information (if applicable)
   

B. Automatically Collected Data

When you access Missio, we automatically collect:

• Device and browser information
   
• IP address and location (approximate)
   
• Pages visited, time spent, and interactions
   

C. Talent IQ-Specific Data

If you use Talent IQ, we may collect:

• Candidate/volunteer profiles and assessments
   
• Resume content and AI match results
   
• Interview responses and skill tags
   
• Organizational hiring preferences
   

We only store this data in your secure workspace and do not share it without your consent.

3. How We Use Your Information

We use your data to:

• Provide and personalise the Missio platform
   
• Enable AI-based matching and insights in Talent IQ
   
• Improve platform features and analytics
   
• Respond to inquiries and support requests
   
• Comply with legal and regulatory requirements
   

We do not sell or rent your personal information to any third party.

4. Sharing Your Information

We only share your data in the following cases:

• With your team members or users in your organisation
   
• With trusted third-party vendors (e.g., cloud storage, analytics)
   
• When required by law, regulation, or legal process
   
• If you opt to publish content or profiles publicly (e.g., job listings)
   

All third-party partners are bound by confidentiality and data protection agreements.

5. Data Security

We take data protection seriously and implement best practices, including:

• Encrypted data storage (at rest and in transit)
   
• Role-based access control and multi-factor authentication
   
• Routine security audits and vulnerability testing
   
• GDPR, CCPA, and FERPA-aligned practices
   

Access to Talent IQ data is restricted to authorised users only.

6. Your Rights and Choices

You can manage your data through your Missio account or by contacting us.

Your rights include:

• Accessing or updating your information
   
• Requesting data deletion or portability
   
• Withdrawing consent for certain types of processing
   
• Managing email and communication preferences
   

To exercise your rights, email: privacy@missio.io

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Recognise repeat visitors
   
• Store user preferences
   
• Analyse performance and usage
   
• Improve UX across modules like Talent IQ
   

You may disable cookies in your browser, though some features may not function properly.

8. Children's Privacy

Missio is not designed for children under 13. We do not knowingly collect information from minors. If you believe a child has submitted data, please contact us immediately and we will remove it.

9. International Data Transfers

Your data may be stored or processed in data centers outside your home country. We ensure all transfers comply with applicable privacy laws such as GDPR.

10. Retention and Deletion

We retain data only for as long as needed to:

• Provide services to you
   
• Comply with legal obligations
   
• Resolve disputes and enforce agreements
   

You can request deletion of your account and associated data at any time.

11. Changes to This Policy

We may update this Privacy Policy periodically. Major updates will be communicated via email or in-app notifications. The most current version is always available at www.missio.io/privacy-policy

12. Contact Us

If you have any questions, concerns, or requests related to your privacy:

📧 Email: privacy@missio.io
 🌐 Website: www.missio.io